{"xsrfToken":"24472028-9c69-4271-bec2-84ecf12372a3_7465bd9ef25a81cb7f02a8b9bd35ee0e5fcf46eb_lout","branding":{"id":"7","key":"ser","name":"Support desk","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7fc8a44c-c0fb-44df-9862-993b373f965a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2M4ZjQxNy0xNDMwLTRjMGQtYjAwMy05NmEwMjQ1ZDU3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdmYzhhNDRjLWMwZmItNDRkZi05ODYyLTk5M2IzNzNmOTY1YSI6WyJyZWFkIl19LCJleHAiOjE2MTQyNDc3NjMsIm5iZiI6MTYxNDI0NzEwM30.i5lgKba-sP4QPDF-wTXpQBMw2VOH0e4feCq0TMVFTsU&client=e3c8f417-1430-4c0d-b003-96a0245d572a&mode=fit","logoId":"7fc8a44c-c0fb-44df-9862-993b373f965a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the support desk","sharedPortalName":"Support desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to the support desk","sharedPortalName":"Support desk","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-GB","portalThemeColor":"#7f7f7f","helpCenterTitleColor":"#7f7f7f","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f4811ddd-4bc3-4ca2-a817-411639c39f3c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2M4ZjQxNy0xNDMwLTRjMGQtYjAwMy05NmEwMjQ1ZDU3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0ODExZGRkLTRiYzMtNGNhMi1hODE3LTQxMTYzOWMzOWYzYyI6WyJyZWFkIl19LCJleHAiOjE2MTQyNDc3NjMsIm5iZiI6MTYxNDI0NzEwM30._gJfQFlNr3mIfBq6R3hp8H_LrZ3wa5M4lptg1s2nEXI&client=e3c8f417-1430-4c0d-b003-96a0245d572a&height=300&mode=fit","bannerMediaApiFileId":"f4811ddd-4bc3-4ca2-a817-411639c39f3c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"ser","projectId":10066,"serviceDeskId":7,"name":"Support desk","description":"<p>Welcome! You can submit a request for one of our options.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"85","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://timewax.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""},{"id":"86","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us about the problem you're dealing with.</p>","icon":10476,"iconUrl":"https://timewax.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[23],"key":""},{"id":"88","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>Do you have a suggestion for improvement? We're all ears.</p>","icon":10498,"iconUrl":"https://timewax.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[23],"key":""},{"id":"81","name":"Product support","descriptionHtml":"","callToAction":"Product support","introHtml":"<p>Need help in the configuration? Select this option for help.</p>","icon":10472,"iconUrl":"https://timewax.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[23],"key":""},{"id":"82","name":"Licensing and invoicing questions","descriptionHtml":"","callToAction":"Licensing and invoicing questions","introHtml":"<p>Choose this option for questions about licenses or invoices.</p>","icon":10484,"iconUrl":"https://timewax.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10484","groups":[23],"key":""}],"reqGroups":[{"id":23,"name":"General"}],"orderMapping":{"23":[86,81,82,88]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ST","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":81,"projectId":10066,"form":{"name":"Product support","descriptionHtml":"","callToAction":"Product support","intro":"<p>Need help in the configuration? Select this option for help.</p>","instructions":"","icon":10472,"iconUrl":"https://timewax.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/81","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/81","calendarParams":{"firstDay":1,"date":"2021-02-25T10:59:22+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2M4ZjQxNy0xNDMwLTRjMGQtYjAwMy05NmEwMjQ1ZDU3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2NiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MTQyNDgzNjIsIm5iZiI6MTYxNDI0NzEwMn0.EIqAJO053B_XEJzS1cI2LFTcKkp4VsnCfPv_gvaQmaw","targetCollection":"upload-project-10066","endpointUrl":"https://api.media.atlassian.com","clientId":"e3c8f417-1430-4c0d-b003-96a0245d572a","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=timewax","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"24472028-9c69-4271-bec2-84ecf12372a3_7465bd9ef25a81cb7f02a8b9bd35ee0e5fcf46eb_lout","baseUrl":"https://timewax.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e3c8f417-1430-4c0d-b003-96a0245d572a","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}