{"xsrfToken":"3e162ef08632daaa3d3ebf67c2495e417a4822e0_lout","branding":{"id":"7","key":"ser","name":"Support desk","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ede055a7-5aec-43d3-b675-740d61b4caa3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2M4ZjQxNy0xNDMwLTRjMGQtYjAwMy05NmEwMjQ1ZDU3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkZTA1NWE3LTVhZWMtNDNkMy1iNjc1LTc0MGQ2MWI0Y2FhMyI6WyJyZWFkIl19LCJleHAiOjE3MDE2MjE5MDEsIm5iZiI6MTcwMTYyMTMwMX0.qRWiQDFoAncXAtn-E3HJbYHXXYHkDxXlqR_L5IYAs90&client=e3c8f417-1430-4c0d-b003-96a0245d572a&mode=fit","logoId":"ede055a7-5aec-43d3-b675-740d61b4caa3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the support site","sharedPortalName":"Support site","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"helpCenterTitle":"Welkom op de support site","sharedPortalName":"Support site","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to the support site","sharedPortalName":"Support site","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-GB","portalThemeColor":"#7f7f7f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a0d4499b-ec68-482d-8bf3-fa69e270bb45/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2M4ZjQxNy0xNDMwLTRjMGQtYjAwMy05NmEwMjQ1ZDU3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEwZDQ0OTliLWVjNjgtNDgyZC04YmYzLWZhNjllMjcwYmI0NSI6WyJyZWFkIl19LCJleHAiOjE3MDE2MjE5MDEsIm5iZiI6MTcwMTYyMTMwMX0.SxCNVWREjsspD7t7rqaHv3cLVROZAtlxpSKwLeqBYxk&client=e3c8f417-1430-4c0d-b003-96a0245d572a&height=300&mode=fit","bannerMediaApiFileId":"a0d4499b-ec68-482d-8bf3-fa69e270bb45","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"ser","projectId":10066,"serviceDeskId":7,"name":"Support desk","description":"<p>Welcome! You can submit a request for one of our options.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"147","name":"Get developer support","descriptionHtml":"","callToAction":"Get developer support","introHtml":"<p>Use this request type to escalate customer issues to developers.</p>","icon":10539,"iconUrl":"https://timewax.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[23],"key":""},{"id":"82","name":"Licensing and invoicing questions","descriptionHtml":"","callToAction":"Licensing and invoicing questions","introHtml":"<p>Choose this option for questions about licenses or invoices.</p>","icon":10484,"iconUrl":"https://timewax.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[23],"key":""},{"id":"81","name":"Product support","descriptionHtml":"","callToAction":"Product support","introHtml":"<p>Need help in the configuration? Select this option for help.</p>","icon":10472,"iconUrl":"https://timewax.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[23],"key":""},{"id":"86","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us about the problem you're dealing with.</p>","icon":10476,"iconUrl":"https://timewax.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[23],"key":""},{"id":"85","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://timewax.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"88","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>Do you have a suggestion for improvement? We're all ears.</p>","icon":10498,"iconUrl":"https://timewax.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""}],"reqGroups":[{"id":23,"name":"General"}],"orderMapping":{"23":[147,86,81,82]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d6d58f4b-f227-3e64-949a-aec27ff9a6c5","appLinkName":"System Confluence","appLinkUrl":"https://timewax.atlassian.net/wiki","spaceKey":"API","spaceName":"API","spaceUrl":"https://timewax.atlassian.net/wiki/spaces/API","isServer":false},"labels":[],"projectKey":"ST","serviceDeskId":7,"kbLinkDomainURLs":["https://timewax.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ST","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2M4ZjQxNy0xNDMwLTRjMGQtYjAwMy05NmEwMjQ1ZDU3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2NiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE2MjI1MDEsIm5iZiI6MTcwMTYyMTMwMX0.qAa3hRRhv_ydOSXuATWAVsfPywZOX_uKQFmxi_vYPnQ","targetCollection":"upload-project-10066","endpointUrl":"https://api.media.atlassian.com","clientId":"e3c8f417-1430-4c0d-b003-96a0245d572a","tokenDurationInMins":20}},"reqCreate":{"id":81,"projectId":10066,"form":{"name":"Product support","descriptionHtml":"","callToAction":"Product support","intro":"<p>Need help in the configuration? Select this option for help.</p>","instructions":"","icon":10472,"iconUrl":"https://timewax.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/81","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/81","calendarParams":{"firstDay":1,"date":"2023-12-03T17:35:01+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d6d58f4b-f227-3e64-949a-aec27ff9a6c5","appLinkName":"System Confluence","appLinkUrl":"https://timewax.atlassian.net/wiki","spaceKey":"API","spaceName":"API","spaceUrl":"https://timewax.atlassian.net/wiki/spaces/API","isServer":false},"labels":[],"projectKey":"ST","serviceDeskId":7,"kbLinkDomainURLs":["https://timewax.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlM2M4ZjQxNy0xNDMwLTRjMGQtYjAwMy05NmEwMjQ1ZDU3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2NiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE2MjI1MDEsIm5iZiI6MTcwMTYyMTMwMX0.qAa3hRRhv_ydOSXuATWAVsfPywZOX_uKQFmxi_vYPnQ","targetCollection":"upload-project-10066","endpointUrl":"https://api.media.atlassian.com","clientId":"e3c8f417-1430-4c0d-b003-96a0245d572a","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=timewax","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3e162ef08632daaa3d3ebf67c2495e417a4822e0_lout","baseUrl":"https://timewax.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://timewax.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e3c8f417-1430-4c0d-b003-96a0245d572a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}